Privacy Policy

1. Introduction

Marvel Mattress ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit/debit card details and transaction data (processed securely through third-party payment gateways).
• Account Information: Username, password, and order history if you create an account.
• Technical Data: IP address, browser type, device information, and usage data collected via cookies.
• Communication Data: Preferences for receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders, including delivery and returns.
• To communicate with you about your order, account, or inquiries.
• To improve our website, products, and customer service.
• To send promotional offers and newsletters (only with your consent).
• To comply with legal obligations and prevent fraudulent transactions.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only when necessary for business operations, including:

• Delivery partners and logistics providers to fulfill shipments.
• Payment processors for secure transaction handling.
• IT service providers who maintain our website and systems.
• Legal authorities if required by law.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use session cookies for cart functionality and persistent cookies for remembering your preferences. You can disable cookies in your browser settings, but some features of our site may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed through PCI-compliant gateways.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a data protection authority.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: marvelmattress1@gmail.com
Phone: +91 7514 30006
Address: Marvel Mattress
Kolani P. O, Thodupuzha
Kerala, 685608